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downloaded the free version to try and save a video file i deleted. It was not super important but i thought i would try. Well i download it and i can only recover 2GB with the free version. Okay well that was fine, and fair for a free one. But they only let you view...
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#1109581
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I've bought a backup server product from them, the product never worked period....they never were able to help me, I asked for a refund and they are not replying at all.... I am so discussed with their service, they always responded with a BS solution to buy time so it...
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1.0
#1071629
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I had a very similar situation. Trial recovered some files, full version did not. Sent a total of 6 emails between us over a period of two days. They did everything they could to avoid providing a refund, even though the "30-day money back guarantee" shield is still on...
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#1056740
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Short Review on April 10, 2017

EaseUS
#1032247
1.1
Details
Worst company ever! Company states they have a 30 day money back guarantee, but when their product doesn't work, they refuse to honor it! Will never recommend anyone use their products nor will I ever purchase from them again! SCAM!
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I purchased this software to recover my internal drive folders/files that were no longer recognized by my OS. The first scan showed many folders/files, most of them that I had deleted long time ago. The one folder of my current work I badly needed to recover showed up...
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Anonymous
Anonymous

I had a very similar situation. Trial recovered some files, full version did not. Sent a total of 6 emails between us over a period of two days. They did everything they could...

1.7
I didn't like
  • Product did not work
  • Refused to refund
#1048699
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Put in credit card info, window popped up saying it would take up to an hour to process (WTF, right?). Hours pass, still no email. Card gets charged. Still no email. Write to company "live chat", click on window with order number. It flashes and disappears. "Live chat"...
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#1032892
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Tried to load EaseUS Total Back Server and it did not recognize the backup drives on our server. Tried to get tech support (only available on-line, no phone number) and they want to remote connect to server to fix the problem. We do not have remote connect capability....
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1.0
I didn't like
  • Product did not work and refused to refund payment for product
#1018207
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The EASE US DATA product did not work. I was never able to use it, it was totally worthless. I immediately requested a refund via chat customer service, he said that it would be refunded, but that he (CHAT) was unable to do the refund. He & I both sent the chat...
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#1016620
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I fell victim to EaseUs. I started using the FREE VERSION and after some time and after repeated "advertising messages, I decided to buy the program, since the price was quite reasonable. After I paid for it with my credit card, when I tried to download the payment,...
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#984199
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This company states a "30 day money back guarantee" but finding the conditions of that guarantee on their site must be hidden. Their list of approved reasons to give a money back guarantee is ***! Regardless I purchased their software and did not use my download code...
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5.0
#942104
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Turn away, seek professional help from professionals. Its ok to realize you can not do everything, even with "help" or "tools" of professionals. I assure you these people are neither. Their purpose is to remove money from your person. No more, no less. My...
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2.1
I liked
  • How quickly my false confidence rose
I didn't like
  • Content inconsistency
#909380
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