EaseUS
EaseUS Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EaseUS has 1.7 star rating based on 88 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How quickly my false confidence rose, Does full and incremental backups, May work for small files.
Cons: Product did not work, Product did not work and refused to refund payment for product, Refund policy.Recent recommendations regarding this business are as follows: "avoid if you can", "Th", "STAY AWAY!", "Find another solution", "DO NOT PURCHASE".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EaseUS has 1.7 star rating based on 88 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How quickly my false confidence rose, Does full and incremental backups, May work for small files.
Cons: Product did not work, Product did not work and refused to refund payment for product, Refund policy.Recent recommendations regarding this business are as follows: "avoid if you can", "Th", "STAY AWAY!", "Find another solution", "DO NOT PURCHASE".
Most users ask EaseUS for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandLicence code recovery
User's recommendation: avoid if you can
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPOOR Customer Service access.
User's recommendation: STAY AWAY!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarning against
- Over states product usefulness
Preferred solution: Full refund
User's recommendation: Find another solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe company is a scam
Zero replys, they just take your money than ghost you.
- Not an honest company
User's recommendation: don't buy or download anything from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wake Forest, North CarolinaDO NOT WASTE MONEY
- Does not work customer service is terrible lie about refund
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE
सव नह ह रह ह
User's recommendation: Th
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEASEUS VIDEO DOWNLOADER
Preferred solution: NOTHING - EVERYTHING IS OK - EXCEPT THE VIDEO DOWNLOADER NOT WORKING PROPERLY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKey not working
Preferred solution: License key
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem With Disk Copy
Preferred solution: My laptop working again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dorval, QuebecRefund my money
Software Is Terrible
User's recommendation: Stay away, find something else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse Information, No Customer Service Visible
When a computer technician made my laptop totally unserviceable, I had to buy a new laptop, which I did yesterday. I wanted to transfer the data from that laptop to my new laptop, so I researched what services were available for making the transfer.
EaseUS claimed that it can transfer data from a non-bootable computer to a new one, so I chose them and paid $69 for what they claimed is Lifetime service. However, as I was to discover, that was just the beginning as far as payments went. The further I went into the website to find out how to make the transfer, the more demands for money I saw, but I saw precious little in the way of instructions of how to make the transfer. There was also no way to contact the company for help other than a chat app to which nobody responded.
They have many good reviews online, but I wonder: how many customers found their services failing? I don't begin to believe that I am the only one who has had this experience.
- Promises data transfer even from a non-operative source
- Additional payment requred several times
- No visible customer service
- Insufficient instructions
Preferred solution: Deliver product or service ordered
User's recommendation: Check to see if other companies offer the required service before using this company.
Product does not support Mac versions later than 10.13 for their bootable media app.
They do not support Mac versions later than 10.13 for their bootable media application. I ran the "EaseUS Data Recovery Wizard" app for Mac and used the "Create bootable USB" menu to create the "EaseUS Data Recovery Wizard Bootable Media" app.
When I ran it, it said "Checking system version" then reported this error message "System version does not support this function". Their online chat post-sale support was competent but said "I'm very sorry our software version 10.13 and above is currently not supported, but we will improve it in the future. I'm really sorry.
we can't help you." I requested a refund and they said to send an e-mail to request it. We'll see...
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTOTAL SCAM. software DOES NOT work. Customer service is a nightmare
- Will not issue refund
- Customer service is awful
- Software does not work
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kailua Kona, HawaiiPeriodic Full Backups
Preferred solution: Can't set to daily incremental + weekly full.
User's recommendation: Great cloud or computer backup service. Easy to use, reasonable cost.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Muncie, IndianaMonthly charge scam
Preferred solution: Price reduction
User's recommendation: Read their web site very carefully before giving them any credit card information.
About
EaseUS is a large software company. It was founded in by CHENGDU YIWO Tech Development Co., Ltd.2004. Its headquarters is based in Chengdu, Sichuan Province, China. EaseUS specializes in data backup, data recovery, and disk partition management. Featured products include the following: EASEUS Todo Backup, EASEUS data Recovery Wizard, EASEUS Partition Master. All EaseUS products are distributes over the Internet worldwide. The company offers e-mail support, online help, and technical forum 24/7 to solve all clientsâ issues. The company provides a 30 days money back guarantee. Available payment options are Visa, MasterCard, American Express, and Discover. Clients can also use PayPal service and Wire Transfer.
EaseUS is ranked 557 out of 5624 in Software category
USA
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