Not resolved
Customer service
Exchange, Refund and Cancellation Policy

downloaded and bought based on website info; needed to transfer bank to Iphone info after restoring phone to factory settings; found data (not all) was recovered but not in a form that was usable to transfer back to Iphone. sent note; the said I needed to use another program to accomplish this (free program).

Tried it but it didn't work either. Asked for refund (2 times). First they offered another program instead of refund, then just said "NO REFUND". and tried to wiggle out of their responsibility by citing part of the legal disclaimer on the website.

Found their info on website not honest; also no "HELP" info to assist the user. Buyer beware!!!!!!!!!!!!!!

Product or Service Mentioned: Easeus Backup Software.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $60.

Preferred solution: Full refund.

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