The EASE US DATA product did not work. I was never able to use it, it was totally worthless.
I immediately requested a refund via chat customer service, he said that it would be refunded, but that he (CHAT) was unable to do the refund. He & I both sent the chat conversation to EASE US email support. The response came back that my refund was denied and I was not eligible. Have you ever?
The EASE US DATA product didn't work, and despite the fact that I requested the refund immediately and I was told I would get a refund. What I did receive was a templated response saying I was denied. They option I was given was to exchange (why would I want another bad product) or I could spend additional hours with them troubleshooting. Not only is that ridiculous, it is fraud.
EASE US DATA sold me a product that did not work and refused me a refund me, unless I invested MY time and energy to fix it. A total rip off!
Product or Service Mentioned: Easeus Data Recovery Wizard Pro Utility Software.
Reason of review: Bad quality.